In this episode of the Article 1 podcast, Zach Poole talks to Terence Hong
about his experiences with and observations regarding the current state of Canada’s airline
industry. As air travel issues seem to become more and more common, Hong and many other
Canadians are becoming increasingly frustrated. In order to navigate these issues, Hong has
become a member of the Air Passenger Rights (Canada) Facebook page – A social media-based
advocacy group which has over 100,000 members at the time of this recording.